Student Checkout Equipment FAQ

All laptops check out for 60-days, and cannot be renewed. Patrons must return their laptops before checking out a new laptop. Laptops are available on a first-come-first-serve basis.

Equipment Checkout

Technology equipment is available to students enrolled in courses. Equipment checkout durations vary based on the item:

  • 120-days
  • 60-days,
  • 7 or 30-days (for items with limited inventory)

Staff, Faculty, and University Affiliates: All loans are limited to 24 hours.

Renewals:

  • Equipment can be renewed in person at the Knowledge Commons desk.
  • The item must be present.
  • Renewals are subject to availability (no waitlist for the item).

How to Get Equipment

  • In-Person Checkout: Visit the Knowledge Commons desk on Level 2 during open hours.
  • Availability: Call ahead to verify availability.
  • Online Requests: 
    •  Submit an equipment request  for home delivery or for in-person pick up at the Level 1 Library Information Desk.
    • Requests are monitored Monday - Friday, 8 AM - 6 PM
    • You will be notified when the item(s) are ready to ship or be picked up from the hold shelf.
    • Equipment will remain on hold shelf for 7 days.
    • Large or heavy items or 7-day items are not eligible for home delivery. 

Available Equipment

Laptops:

  • Mac and Windows laptops are available for 60-day check out.
  • Specify which type of laptop you need when making a request. 

Off-campus internet access:

  • Mobile hotspots are available to students for 7 days. 

Other equipment:

Renewals

Renewals are subject to the policies below.

  • Laptops cannot be renewed
    • Patrons must return their laptop before they are able to check out another laptop.
    • Students can back up their files on box.utah.edu
    • 1TB of free online storage for all University of Utah student, faculty, and staff.
  • All other equipment can be renewed only if there is no waitlist. 
    • If there is a waitlist or you do not get a renewal confirmation, return the item by its due date to avoid accuring late fees. 

Frequently Asked Questions (FAQ)

How do I install software on a laptop?

  • Open Self Service (Mac) or Software Center (Windows) to install available software.
  • If you are using Software Center off campus,  connect to the VPN first.
  • View the full list of Available Software.

Why am I unable to log in to a laptop?

  • First-time logins must be done on campus using your uNID and password.
  • After the first login, you can log in off campus using the same credentials.
  • Windows users, follow these instructions to log in off-campus.

Why is an item not checking out for the full loan period?

  • If you have not enrolled in classes recently, your library account may expire soon.
  • Loans cannot extend past your account expiration date.
  • Staff and faculty loans are limited to 24 hours.

How do I return equipment by mail?